Asset Management
DPS Service Experiencing Increased Response Times
Incident Resolved: CTIM-2455
Teams have continued to observe decreased response times following the blocking of the IP address creating these calls. This incident is now contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Upon further investigation, the IP address attached to these requests appeared to be from malicious traffic. Support teams have blocked the IP address from the service and are continuing to monitor the situation. Next update in 1 hour or sooner.
New Incident: CTIM-2455
Priority: High
Escalation sent to: Artwork Tech: Duck for review.
CTIM is investigating an issue with the DPS service causing increased response times for users including Vista recommendations and Pixart Gallery. Teams have increased the instances for this service and are starting to see some slight remediation. Next update in 1 hour or sooner.