Vista

CJ Plant Order Stop Neede

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UPDATE:

With the orders being rejected and reinjected successfully, teams believe this to be resolved, but need to confirm with teams during business hours. Next update will be sent on Monday, March 13, during business hours.

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UPDATE:

The orders have been re-injected successfully. Awaiting confirmation from teams that these orders will make their way to other plants. Next update by EoD PST business hours.

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UPDATE:

Teams are working to reinject the orders. Next update in 30 minutes or sooner.

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UPDATE:

Teams continue to work through rejecting the affected orders. Next update in 30 minutes or sooner.

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UPDATE:

Support teams are working to have the affected orders rejected. Once rejected, they will need to be reinjected to be fulfilled by other plants. Next update in 30 minutes or sooner.

Onderzoekende

New Incident: CTIM-2430
Plant: CJ
Priority: Critical
Escalation sent to: Fulfillment: Comet Order Management for review.
CTIM is investigating an issue at CJ plant where orders are being sent to the plant that need rejected and re-injected. Engaging support teams to investigate. Next update in 30 minutes or sooner.