VistaPrint Login Page Unaccessable After Chrome Update

Resolvido Mar 12, 2026 7:23 PM EDT

Incident Resolved: CTIM-2427
Teams have deployed the fix into production and confirmed the issue is contained. CTIM to provide a critical level postmortem in the coming days.
Please contact CTIM or see ticket for more details.

Atualizado Mar 12, 2026 6:03 PM EDT

UPDATE:

Teams are working to deploy a potential fix into staging. Once deployed, they will be able to confirm if the changes will remediate the login issue being observed. Next update in 1 hour or sooner.

Atualizado Mar 12, 2026 5:37 PM EDT

UPDATE:

Teams are still investigating potential fixes within the testing environment. Next update in 30 minutes or sooner.

Atualizado Mar 12, 2026 5:03 PM EDT

UPDATE:

Increasing severity to critical. Engaging additional support teams to investigate. Next update in 30 minutes.

Investigando Mar 12, 2026 4:30 PM EDT

New Incident: CTIM-2427
Priority: High
Escalation sent to: Vista: Systems Engineering for review.
CTIM is investigating an issue where Vista Print login is inaccessible after a recent Google Chrome update for both Mac and PC users. Teams are being engaged to investigate. Next update in 1 hour or sooner.