Product Configuration
Product Catalog Services Degradation
Incident Resolved: CTIM-2425
No additional reports of instability or impact. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
No additional issues reported since the original outage. We’ll continue to monitor for changes and contain the incident in 30 minutes if none are identified.
UPDATE:
The cause is being investigated by Product Catalog teams. Next update in 30 minutes. This could have affected all businesses, adding them for visibility.
New Incident: CTIM-2425
Priority: High
Escalation sent to: PCD: Product Operations for review.
Product Catalog teams reported a brief database outage that affected various Product Information Management services. The issue began around 10:45am ET but has since been contained. Opening this incident to track the issue but not paging any teams at this point.