Incorrect Silkscreen Templates

Actualizado Mar 9, 2026 12:44 PM EDT

UPDATE:

Paperless teams confirm that no changes have been made to these product templates on the system side and the print job templates would need to be verified in production.

Since this is now being tracked as low priority, we will monitor the issue and follow up with an update within 24 hours.

Actualizado Mar 9, 2026 9:59 AM EDT

UPDATE:

Paperless teams are actively investigating the issue. They have found evidence that this has been occurring in orders prior to last week. Next update in 1 hour.

Actualizado Mar 9, 2026 9:00 AM EDT

UPDATE:

Paperless teams are currently looking into the issue. Next update in 30 minutes or sooner.

Investigando Mar 9, 2026 8:56 AM EDT

New Incident: CTIM-2407
Plant: NatlPen-CZH
Priority: High
Escalation sent to: Paperless: D’Ninjas for review.
Production in CZH has reported that the MUZ products are using an incorrect template which is causing the barcodes to appear within the print area. This began last week and is only affecting a few orders (5 total) but will result in the product family from being disabled if it’s not resolved due to the inability to produce these items.