Supplier Integrations

Issue with ORCA

Resolved

Incident Resolved: CTIM-2400
The problem has been resolved. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.

Updated

UPDATE:

Product Catalog teams are online and reviewing the issue. Next update in 30 minutes.

Updated

UPDATE:
Escalation sent to: PCD: Product Operations

Adding CT Product Catalog teams for assistance.

Investigating

New Incident: CTIM-2400
Priority: Critical
Escalation sent to: Fulfillment: Planning Engineers (FPE) for review.
Production in VEN reports problems with Next Day Delivery items due to an outdated ORCA config. These orders are unable to be processed until the new ORCA parameters have been updated in Supplier Integrations.