Inventory and Delivery Planning
SPEEDO service experiencing difficulties getting shipping options from EDO service
Incident Resolved: CTIM-2385
Owners of previously affected services are reporting recovery. The team is still investigating the Root Cause, but CTIM will not provide any further updates outside of the investigation channel unless the issue reoccurs.
Incident Contained.
Please contact CTIM or see ticket for more details.
UPDATE:
The owning team is reporting they are seeing improvements and that internal alerting has quieted. CTIM to confirm with customers/affected service owners. Next update in max 30 minutes.
UPDATE:
Teams have identified a wider scale of PIM services suffering impact and are actively investigating at the Highest priority. Incident is being raised to Critical level. Next update in max 30 minutes.
New Incident: CTIM-2385
Priority: High
Escalation sent to: PCD: Product Operations for review.
Please help to investigate spike in errors returning EDO to SPEEDO service. This does not appear to be affecting check-outs at this time, but impact is as of yet, unclear.