Cimpress Technology

Inventory and Delivery Planning

  1. Oversikt
  2. Product Catalog
  3. Inventory and Delivery Planning
  4. Problem

High Response Times for MAISE

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Incident Resolved: CTIM-2356
The affected service has remained stable for 30+ minutes. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.

Undersøker

New Incident: CTIM-2356
Priority: High
Escalation sent to: PCD: Product Operations for review.
Product Catalog teams reported that the Merchant Availability Service (MAISE) experienced high response times due to a brief database load issue. The issue has since recovered after the pods were refreshed. Dev teams are currently monitoring the service.