National Pen

Plans Not Generated

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Incident Resolved: CTIM-2338
Paperless teams have resolved the issue and the plans are now being processed as expected. Incident is contained.
Please contact CTIM or see ticket for more details.

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New Incident: CTIM-2338
Plant: NatlPen-MEX
Priority: Critical
Escalation sent to: Paperless: Symphony Squad for review.
Production reports that plans are currently stuck for inkjet processes, preventing work from being produced in those workflows. They also do not have the option to replan since the button is greyed-out. Requesting assistance from Paperless devs.