BHI Embroidery Label Print Issues

Resolvido Feb 5, 2026 4:51 PM EST

Incident Resolved: CTIM-2308
Following some printer reconfigurations, the BHI plant has confirmed labels at embroidery are printing as expected. CTIM to conduct a postmortem in the coming days.
Please contact CTIM or see ticket for more details.

Atualizado Feb 5, 2026 4:05 PM EST

UPDATE:

Teams continue to troubleshoot to find the root cause of the issue. Next update in 1 hour or sooner.

Investigando Feb 5, 2026 3:05 PM EST

New Incident: CTIM-2308
Priority: High
Escalation sent to: Fulfillment: Plant Optimizations (FPO) for review.
CTIM is investigating an issue at the BHI plant where teams are unable to print labels at Embroidery. Engaging support teams to investigate at high priority. Next update in 1 hour.