WND Ganger Failures

Resolved Feb 5, 2026 2:54 PM EST

Incident Resolved: CTIM-2306
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Updated Feb 5, 2026 2:14 PM EST

UPDATE:

The impact at large is considered contained while support teams finish up some final remediation steps for BHI. Next update in 30 minutes or sooner.

Updated Feb 5, 2026 1:45 PM EST

UPDATE:

Support teams have put a fix into place and are starting to see services recover. Next update in 30 minutes or sooner.

Updated Feb 5, 2026 1:12 PM EST

UPDATE:

Teams continue to troubleshoot the issue. All Vista plants are now confirmed to be impacted. Next update in 30 minutes or sooner.

Updated Feb 5, 2026 1:07 PM EST

UPDATE:

Adding DPK and RNO as affected plants.

Updated Feb 5, 2026 12:53 PM EST

UPDATE:
Escalation sent to: Fulfillment: Inbound Logistics

Engaging additional support teams to investigate.

Investigating Feb 5, 2026 12:44 PM EST

New Incident: CTIM-2306
Plant: WND
Priority: Critical
Escalation sent to: Fulfillment: Planning Engineers (FPE) for review.
CTIM is investigating an issue at the WND plant where the Ganger is failing with a number of bad gateway errors. Engaging support teams to investigate at critical priority. Next update in 30 minutes or sooner.