Cimpress Technology

Vista

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  4. Problem

Recurring SQL Jobs Disappearance at VEN Plant Causing Stale Data

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Incident Resolved: CTIM-2304
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Utreder

New Incident: CTIM-2304
Plant: VEN
Priority: High
Escalation sent to: Fulfillment: Infrastructure Database (Muninn) for review.
The VEN plant reported a recurring issue where scheduled SQL jobs disappeared for the third consecutive day, typically starting around 5:00 AM. The absence of these jobs caused data tables to remain outdated, limiting visibility for supervisors and increasing the risk of production delays due to incomplete or stale information.
Although a fix had been applied previously, the issue reoccurred. Now the team is actively looking into issue and we will provide next update in max 1 hour