Wholesale Pricing and costs is down.

Løst Feb 3, 2026 5:43 AM EST

Incident Resolved: CTIM-2293
After monitoring for a few minutes, the issue appears to have been resolved. RCA- The service was hitting 100% CPU, so the team has added more tasks to handle the load. The team will also factor this into the autoscaling configuration. Moving the case status to Contained.
Please contact CTIM or see ticket for more details.

Undersøker Feb 3, 2026 5:21 AM EST

New Incident: CTIM-2293
Priority: Critical
Escalation sent to: CTIM for review.
CTIM is currently investigating a Critical-priority incident affecting Wholesale Pricing and costs across all business units. The issue has been resolved, and teams are currently working on the root cause analysis (RCA).