Supplier Integrations
Comet Migration Overwrote Supplier Data for Live Vista PPAG Products in MCP
Incident Resolved: CTIM-2280
Out of 332 products, 302 have been updated with the required and related attributes. The remaining 30 are on hold due to outdated or misconfigured supplier data and need to be checked by the Vista team but they are not expected to cause further rejections. From the CT side, the issue is considered resolved.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-2280
Priority: Low
Escalation sent to: PCD: Product Operations for review.
On January 19, a Comet migration impacted 300+ live Vista PPAG products in MCP, overwriting existing supplier data. As a result, affected products appeared as in stock and orderable on the website but were rejected at the Reno plant due to missing or incorrect supplier configurations (e.g., unmapped Windsor VP and missing vendor SKUs for Reno). At least 29 products were confirmed to be out of stock since January 19. The team is actively reverting supplier data to previous versions. Work is underway to complete corrections before EOD. Next update when we get more information on the progress or max in 6 hours.