Vista
Venlo plant unable to reach Database, data not updated since Friday
Incident Resolved: CTIM-2264
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.
UPDATE:
There has been no further response from the plant on the accessibility of all reports. CTIM to consider this Contained unless otherwise specified by plant. No further updates.
UPDATE:
Local team sees some improvement and are checking that all reports are working as expected. Next update in max 30 minutes.
UPDATE:
The appropriate team is online and actively investigating at highest priority. Next update in max 30 minutes.
New Incident: CTIM-2264
Plant: VEN
Priority: Critical
Escalation sent to: Fulfillment: Infrastructure Database (Muninn) for review.
Venlo’s Database 10.30.220.250 is unreachable resulting in stale data that has not been dated since Friday. Paging Fulfillment Database team to investigate.