Post Proxmox migration, Deer Park Database issues

Resolvido Jan 20, 2026 7:20 AM EST

Incident Resolved: CTIM-2244
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Atualizado Jan 20, 2026 7:11 AM EST

UPDATE:

Teams is now able to access Service Admin tab again after full Octopus restart.

Atualizado Jan 20, 2026 7:09 AM EST

UPDATE:

Incident is now a Major Platform Incident in order to communicate these updates to a wider plant audience.

Atualizado Jan 20, 2026 6:57 AM EST

UPDATE:

Appropriate team is online and investigating at the highest priority. DPK is now able to access SSRS reports. Investigation into further issues continues. Next update in max 30 minutes.

Investigando Jan 20, 2026 6:46 AM EST

New Incident: CTIM-2244
Plant: DPK
Priority: Critical
Escalation sent to: Fulfillment: Infrastructure Database (Muninn) for review.
Post Proxmox migration, the Deer Park plant is seeing Database connectivity issues affecting critical reports and scheduling functions.