Farmasort machine routing incorrectly

Resolved Jan 20, 2026 6:38 AM EST

Incident Resolved: CTIM-2243
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Updated Jan 20, 2026 6:25 AM EST

UPDATE:

Team have deployed a fix, awaiting plant confirmation that Farmasort items are routing as expected. Next update in max 1 hour.

Investigating Jan 20, 2026 6:24 AM EST

New Incident: CTIM-2243
Plant: VEN
Priority: Low
Escalation sent to: Fulfillment: Logistics: Nebula for review.
Nebula team is currently investigating routing issues at Venlo’s Farmsort machine. Next update in max 1 hour.