Product Configuration
Promo Standards Certificate issue causing some orders not to reach Fulfillers
Incident Resolved: CTIM-2242
Teams have confirmed this incident is Contained. No further updates.
Please contact CTIM or see ticket for more details.
UPDATE:
Escalation sent to: PCD: Trdelnik Squad
Team has identified that this issue has been occurring since January 17 and has affected a total of 288 orders. Team has just added a temporary fix and CTIM is awaiting confirmation that this has resulted in orders flowing to Fulfillers as expected.
New Incident: CTIM-2242
Priority: Low
Escalation sent to: PCD: Garuda Squad for review.
Product Catalog has identified that some orders (current count ~23) are getting a failure error when transmitting to Fulfillers, specifically Leeds/Bullet. These orders are using Promo Standards transmission method. Team is currently investigating this. Next update in max 2 hours.