Cimpress Technology

National Pen

  1. Oversikt
  2. Manufacturing Information Systems
  3. National Pen
  4. Problem

Manual Job Scheduling Failing on Process Helix for NatlPen-CZH

Undersøker

New Incident: CTIM-2240
Plant: NatlPen-CZH
Priority: High
Escalation sent to: Paperless: Rhydon Squad for review.
Users are unable to manually schedule jobs on Process Helix for NatlPen-CZH. After manually adding a job and clicking the “Add order” option, the page becomes blank and no action is performed. The issue prevents all manual job scheduling for Helix process and an error screenshot has been shared for reference. Issue started 30 minutes ago. Dev team is already working on this issue with priority. Next update in max 1 hour.