Cimpress Technology

Vista

  1. Przegląd
  2. Manufacturing Information Systems
  3. Vista
  4. Problem

Bhiwandi SSRS Databases down, affecting CARE and Shipping

Rozwiązany

Incident Resolved: CTIM-2239
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Zaktualizowana wersja

UPDATE:

The appropriate team is online and investigating at highest priority. Next update in max 30 minutes.

Rozpoznanie

New Incident: CTIM-2239
Plant: BHI
Priority: Critical
Escalation sent to: Fulfillment: Infrastructure Database (Muninn) for review.
The Bhiwandi plant SSRS reports have not been working since 8:00 AM IST. This is blocking access to critical data that CARE requires to deliver Cash on Demand (COD) and Same Day Delivery (SDD) orders. Additionally, shipment information is not visible to the Binning team.

Please investigate this critical issue, as it is impacting core plant operations.