Vista

All gangs failing across mulitple plants

Løst

Incident Resolved: CTIM-2238
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Oppdatert

UPDATE:

Plants and Fulfillment Development have confirmed that Draw Gangs are flowing again as expected. No further updates.

Oppdatert

UPDATE:

Team has identified problematic system and are working on mitigation with highest priority with some steps completed. Next update in max 30 minutes.

Oppdatert

UPDATE:

Teams have identified a potential affected system and are taking action at highest priority. Next update in max 30 minutes.

Oppdatert

UPDATE:

Team is actively online and investigating at highest priority the failing of gangs across multiple VIPER plants. Next update in max 30 minutes.

Undersøker

New Incident: CTIM-2238
Plant: BHI,DPK,RNO,VEN,WND,ALL PLANTS (Viper)
Priority: Critical
Escalation sent to: Fulfillment: Infrastructure Dev Ops (UFI) for review.
Creating investigation and channel to look into errors affecting Drawing at all VIPER Plants. This appears to be affecting the ability of all gangs to draw.