North America
WND Unable to Close or Open Pallet Boxes in Logistics
Incident Resolved: CTIM-2220
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.
UPDATE:
Support teams have restarted the sorter services and are seeing more expected behavior. Awaiting confirmation from Windsor that teams are able to open and close pallets in Logistics. Next update in 30 minutes.
UPDATE:
Escalation sent to: Fulfillment: Logistics: Pikachu
Engaging additional support teams.
New Incident: CTIM-2220
Plant: WND
Priority: Critical
Escalation sent to: Fulfillment: Logistics Support for review.
CTIM is investigating a critical issue affecting the Windsor plant where the plant is unable to close or open pallets in Logistics. Engaging support teams to investigate at critical priority. Next update in 30 minutes.