Data Platform

Vista Snowflake Outage

Resolved

The Vista Snowflake environment looks available again. Update from Snowflake regarding the incident:

Current status: Our investigation has identified that a change within the recent Snowsight release caused this issue and resulted in errors for users with existing sessions. We’ve reverted the offending change and we’re continuing to monitor to ensure our service remains healthy. Users with existing sessions that are still impacted should refresh their sessions to experience relief.

Problem Identified

Currently the Vista PDW Snowflake environment is down and users are unable to run queries in Snowsight.

Other PDW environments may also be affected. A critical ticket has been filed with Snowflake and we will send an update once the issue is resolved.

The incident is being tracked by Snowflake on the following page: https://status.snowflake.com/incidents/zkz78zszy9wc.