North America
RNO Embroidery Unable to Send Procurement Requests for one SKU
Incident Resolved: CTIM-2187
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.
UPDATE:
All materials have been added for these orders and teams are awaiting confirmation from production. Next update in 30 minutes.
UPDATE:
Support teams are adding more variant materials and confirming with production. Next update in 30 minutes.
UPDATE:
Support teams have setup the missing materials into the system affecting these orders. Awaiting confirmation from RNO production. Next update in 30 minutes.
UPDATE:
Support teams have been engaged and are starting their investigation at critical priority. Next update in 30 minutes.
New Incident: CTIM-2187
Plant: RNO
Priority: Critical
Escalation sent to: Fulfillment: Inbound Logistics for review.
RNO embroidery unable to send procurement requests for 7+ orders. Engaging support teams at critical priority. Next update in 30 minutes.