VEN UPS Manifest Failed

Resolved Dec 22, 2025 2:23 PM EST

Incident Resolved: CTIM-2174
Teams have voided and regenerated the manifest for the affected shipments. Incident is contained.
Please contact CTIM or see ticket for more details.

Investigating Dec 22, 2025 1:46 PM EST

New Incident: CTIM-2174
Priority: Critical
Escalation sent to: Fulfillment: Logistics: Squirtle for review.
CTIM is investigating a UPS Manifest issue at Venlo Production Facility affecting Vista at critical priority. Teams are being engaged to investigate. Next update in 30 minutes.