Data Platform
Snowflake partial Outage
Incident Resolved: CTIM-2159
Snowflake data incident Contained. CTIM will share any RCA information from third-party Snowflake once we have that.
Please contact CTIM or see ticket for more details.
UPDATE:
Snowflake should be operational again according to their latest status page update. CT and Vista teams confirm some improvements already, though full functionality may not be available yet. We will keep the incident open and provide another update in 30 minutes.
UPDATE:
Team are still executing mitigation efforts. As progress continues, customers will experience gradual improvements as we work through the resolution steps. team will provide another update within 30 minutes.
UPDATE:
Team are still executing mitigation efforts. As progress continues, customers will experience gradual improvements as we work through the resolution steps. team will provide another update within 30 minutes.
UPDATE:
Snowflake team are executing the mitigation efforts. As mitigation progresses, customers might expect gradual improvements as they work through the resolution steps. Team will provide another update within 30 minutes.
UPDATE:
The Snowflake team has resolved the unexpected issues and is continuing with mitigation efforts. They will provide another update within 2 hours. CTIM will follow up accordingly.
UPDATE:
The Snowflake team is working on a resolution. They will provide the next update within 1.5 hour at most. The current estimated time for resolution is 3.5 hours. CTIM will provide update accordingly.
New Incident: CTIM-2159
Priority: Critical
Escalation sent to: Data Domain: Dune for review.
CTIM is currently investigating, at critical priority, an incident affecting all business units due to an ongoing partial Snowflake outage impacting certain Snowflake services. The next update will be provided in 30 minutes or less.