Vista
COMET Planning and Scheduling UI Outage Impacting CJ Mexico Operations
Incident Resolved: CTIM-2154
Comet UI is now functioning as expected, confirmed by production. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Development is reporting the incident is Resolved and plant should be able to continue with normal Operations. CTIM awaiting confirmation from the CJ team. Next update once customer has reponded.
UPDATE:
Team has identified a possible mitigation plan. Next update in max 30 minutes.
New Incident: CTIM-2154
Priority: Critical
Escalation sent to: CTIM for review.
The Planning and Scheduling UI is currently down for Vista CJ Mexico location, preventing teams there from accessing the tools needed to plan and schedule work. Engineering is actively investigating the issue is providing regular updates while working toward resolution.