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National Pen AU Orders are not gettting injected in Comet
Incident Resolved: CTIM-2150
Customer confirmed that they are able to inject orders into comet. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
The dev team is currently deploying a fix and is expected to complete in another 10-15 minutes. Next update in max 30 minutes or sooner.
UPDATE:
Team found the root cause and are actively working on the fix. Next update in max 30 minutes or sooner.
New Incident: CTIM-2150
Priority: Critical
Escalation sent to: Fulfillment: Logistics: Gengar for review.
Team seeing an issue where orders are not being injected into Comet. So far, around 40 orders have been affected. Requesting immediate assistance.