Gangs Failing to Draw

Resolvido Dec 6, 2025 12:54 PM EST

Incident Resolved: CTIM-2138
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Atualizado Dec 6, 2025 7:30 AM EST

UPDATE:

Production has noted that there’s fewer observed errors now that the shift is ending, but the problem is likely to return once the next shift starts up. Support teams are still actively working the issue. Next update in 1 hour or sooner.

Atualizado Dec 6, 2025 7:01 AM EST

UPDATE:

Support teams are still working to identify the cause of the issue. Next update in 30 minutes or sooner.

Atualizado Dec 6, 2025 5:45 AM EST

UPDATE:
Escalation sent to: Fulfillment: Infrastructure Database (Muninn)

Engaging additional fulfillment squad for assistance.

Atualizado Dec 6, 2025 5:27 AM EST

UPDATE:

Support teams are online and currently reviewing the issue. Next update in 30 minutes or sooner.

Investigando Dec 6, 2025 5:14 AM EST

New Incident: CTIM-2138
Plant: VEN
Priority: Critical
Escalation sent to: Fulfillment: Infrastructure Dev Ops (UFI) for review.
Production in VEN has reported that gangs are failing to draw due to insufficient disk space. Currently seems to be impacting numerous gangs but we don’t yet have an exact number. Paging Fulfillment Infrastructure team for assistance.