Users Unable to Access SAP

Gelöst 4. Dec 2025, 18:26 Uhr EST

Incident Resolved: CTIM-2136
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Aktualisiert 4. Dec 2025, 18:10 Uhr EST

UPDATE:

SAP Access has been restored and production has confirmed new pick waves were successful. SAP Support are working to remediate the failed items during the outage. Next update in 30 minutes.

Aktualisiert 4. Dec 2025, 17:46 Uhr EST

UPDATE:

Support teams indicate that SAP is back online, pending confirmation from production.

Aktualisiert 4. Dec 2025, 17:38 Uhr EST

UPDATE:

Vista SAP teams confirm that the system is currently down. This will likely affect picks for multiple locations. Support teams are already working with SAP to identify and correct the issue. Next update in 30 minutes or sooner.

Untersuchung 4. Dec 2025, 17:33 Uhr EST

New Incident: CTIM-2136
Plant: WND
Priority: Critical
Escalation sent to: Vista: SAP Basis Support for review.
WND reports that users are not able access SAP. They are seeing an error ‘Logon group S4_EndUsers not found’.