Cimpress Technology

Tradeprint

  1. Descripción general
  2. Manufacturing Information Systems
  3. Tradeprint
  4. Issue

Tradeprint Urgent Batching Issue

Resuelto

Incident Resolved: CTIM-2131
No additional problems reported from production. Incident is contained.
Please contact CTIM or see ticket for more details.

Actualizado

UPDATE:

TradePrint will continue to monitor and let us know if there are any issues following the change. We will provide an update by end of day or once we hear back from production.

Actualizado

UPDATE:

A change has been implemented that should produce the expected batching behavior, but this will need to be monitored and confirmed by production. Paperless and Tradeprint teams will follow up to discuss the optimal binning/batching configuration to minimize impact to production during high season. Next update in one hour.

Actualizado

UPDATE:

The appropriate team is working on a fix with the customer. Next update in 30 minutes or sooner.

Actualizado

UPDATE:

Updating domain/service for status page.

Actualizado

UPDATE:

Support teams are engaged and investigating the binning and batching issues affecting TradePrint at critical priority. Next update in 30 minutes or sooner.

Investigando

New Incident: CTIM-2131
Plant: Tradeprint
Priority: Critical
Escalation sent to: Paperless: Rhydon Squad for review.
TradePrint is experiencing issues affecting partial batching and binning is continuously filling up. Engaging support teams to assist.