AuthFront (Authentication)

UPDATE:

The team has deployed the fix to production and initial testing shows it is successful. We are now waiting to hear back from the CARE team before resolving the issue. The next update will be shared once we receive their confirmation.

UPDATE:

Teams have deployed the fix into production and it is showing to be successful after some testing. Teams are waiting to hear back from the CARE team before resolving this issue. Next update in 1 hour or sooner.

UPDATE:

Following the deployment, teams are still observing error messages when trying to access Calendar Editor and Photobooks. Support teams have identified a fix and are planning an additional deployment. Next update in max 30 minutes.

UPDATE:

Teams are working to deploy the fix. Next update in 30 minutes or sooner.

UPDATE:

Teams have identified a fix and deployment has begun to resolve the issue. Next update in max 30 minutes.

UPDATE:

Support teams are investigating CARE agents’ inability to access Calendar Editor and Photobooks at Vista with critical priority. Next update in 30 minutes or less.