Data Platform

Box Up unable to see Production reports

Resolvido

Incident Resolved: CTIM-2109
Box Up has confirmed issue is resolved. Incident Contained.
Please contact CTIM or see ticket for more details.

Atualizado

UPDATE:

Box Up reports improvements on some production reports. They are now checking all production reports. Next update in max 30 minutes.

Atualizado

UPDATE:

Data team is seeing improvement from their side, but not yet confirmed with Box Up. Next update in max 30 minutes.

Atualizado

UPDATE:

Data teams are actively investigating, next update in max 30 minutes.

Investigando

New Incident: CTIM-2109
Priority: Critical
Escalation sent to: Data Domain: Support for review.
Box Up reports that are necessary for production decision making and planning are not working. Please help to investigate this at highest urgency.