National Pen
The laser plan was scrapped which stopped all machines and halted the batch flow.
Incident Resolved: CTIM-2107
Customer confirmed that the issue is resolved. Incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Team retied and committed all schedules. We are awaiting confirmation from the fulfiller before containing this issue.
UPDATE:
Team is still investigating the issue with high priority. Next update when we get more details on the progress or max in 30 minutes.
UPDATE:
The team is online and investigating the issue with high priority. Next update in max 30 minutes.
New Incident: CTIM-2107
Plant: NatlPen-MEX
Priority: Critical
Escalation sent to: Paperless: Rhydon Squad for review.
Laser plan has been scrapped, which has stopped the batch flow and brought all machines to a halt.