There are currently 33 Vista orders on hold for SE and FI.

Resuelto Nov 27, 2025 7:02 AM EST

Incident Resolved: CTIM-2098
Venlo plant has confirmed all 33 blocked shipments have now been processed. Incident Contained.
Please contact CTIM or see ticket for more details.

Actualizado Nov 27, 2025 2:35 AM EST

UPDATE:

CT will deploy fix for this issue by the end of their business day which is ~5 hours from now. Next update once confirmed deployment.

Actualizado Nov 26, 2025 10:40 AM EST

UPDATE:

The support team has identified the issue and will deploy the changes by tomorrow during IST business hours. The next update will be provided after the changes have been deployed.

Investigando Nov 26, 2025 8:43 AM EST

New Incident: CTIM-2098
Priority: Low
Escalation sent to: Fulfillment: Logistics: Squirtle for review.
CTIM is currently investigating, at low priority, an incident affecting Vista in which 33 orders are on hold for SE and FI. CTIM will provide updates every 12 hours or sooner.