Vista

Screenprint machine 1 no scheduled work

Resolved

Incident Resolved: CTIM-2077
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Updated

UPDATE:

Teams have agreed to wait until the next target run around 9pm CET where the prints are expected to schedule for Screen 1. Next update will be after the next target run.

Updated

UPDATE:

Teams are working to restore scheduling for Screen 1. Next update in max 30 minutes.

Updated

UPDATE:

Teams are still investigating this at high priority. Next update will be in 30 minutes max.

Updated

UPDATE:

Team is looking at this issue with highest priority, next update in max 30 minutes.

Investigating

New Incident: CTIM-2077
Plant: VEN
Priority: Critical
Escalation sent to: Fulfillment: Planning/Data Investigation for review.
Since approximately 16:15 UTC, Venlo plant’s Screenprinter 1 is showing no work scheduled. The plant has heavy backlog in this workflow due to coming high season. Please help to investigate.