Product Configuration

Discount Management API returns two incompatible data structures

Résolu

Incident Resolved: CTIM-2071
Incident Contained.
Please contact CTIM or see ticket for more details.

Mis à jour

UPDATE:

The team has started investigating the issue affecting the Venlo plant manifest at high priority. Next update in 30 minutes or less.

Résolu

Incident Resolved: CTIM-2071
The team has confirmed that they have deployed the fix. Hence, we are moving the case status to Contained.
Please contact CTIM or see ticket for more details.

Mis à jour

UPDATE:

We are still waiting for the deployment pipeline to run. The next update will be provided once we receive an update from the deployment.

Mis à jour

UPDATE:

The Vista team has deployed a potential fix for this issue and is currently waiting for the deployment pipeline to run. The next update will be provided once we receive an update from the deployment. Will follow up within next 1hour.

Mis à jour

UPDATE:

The team is still investigating an incident affecting Vista, where the Discount API is preventing content authors from creating Black Friday campaigns in the Campaign Callout component. The next update will be provided in 30 minutes or sooner.

En voie de résolution

New Incident: CTIM-2071
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
Inconsistent response format from Discount API is blocking content authors (Vista) from creating Black Friday campaigns on the Campaign Callout component. This requires immediate code changes on the component side or a fix in the API service.