Cimpress Technology

Vista

  1. Oversikt
  2. Manufacturing Information Systems
  3. Vista
  4. Problem

Print Status Issues

Løst

Incident Resolved: CTIM-2070
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Oppdatert

UPDATE:

VEN production has stopped printing on the affected press until the issue can be resolved. Support teams have reached out to Access Domain for permissions needed to continue the investigation.

Next update in max 1 hour.

Oppdatert

UPDATE:

Fulfillment teams are reviewing the logs for the affected press. No additional impact at this time.

Next update in max 30 minutes.

Oppdatert

UPDATE:

Fulfillment teams are currently investigating the issue. Next update in max 30 minutes.

Undersøker

New Incident: CTIM-2070
Plant: VEN
Priority: Critical
Escalation sent to: Fulfillment: Plant Optimizations/NPI for review.
New print statuses are not being updated on truepress-1 and not sending to VLRA. Last print status update: approximately 5 hours ago.