Vista

(DPK) Plant down - viper webshell and internet

Gelöst

Incident Resolved: CTIM-2069
Support Teams have contained or resolved the issue. Please contact MIS PBM or see ticket for more details.

Aktualisiert

UPDATE:

No further problems reported from production but support teams are still working to identify the actual cause for the DNS issue. We will keep this open for another 30mins before containment.

Aktualisiert

UPDATE:

DPK IT informed that Some stations chrome corrupted after this issue . Currently, they are reinstalling. Next update in 30mins

Aktualisiert

UPDATE:

The issue seems to have auto-resolved. Currently, DPK IT has also confirmed it and is monitoring the situation.

Untersuchung

New Incident: CTIM-2069
Plant: DPK
Priority: Critical
Escalation sent to: Vista: Networking for review.
The Support team is currently investigating, at high priority, an incident affecting the DPK plant where WebShell and the internet are not working, causing the workflow to be down. The next update will be provided in 30 minutes.