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Comet connection to manifest portal is failing due to an unspecified error.
Incident Resolved: CTIM-2034
The National Pen team has confirmed that they are able to access Comet connection to manifest portal; hence, the case status is being moved to ‘Contained’.
Please contact CTIM or see ticket for more details.
UPDATE:
The support team has identified the issue and is currently working on a fix. Next update in 30 minutes or less.
UPDATE:
The team is still investigating at high priority an issue affecting National Pen, where the Comet connection to the manifest portal is not working. Next update in 30 minutes or less.
New Incident: CTIM-2034
Priority: Critical
Escalation sent to: Fulfillment: Logistics: Pikachu for review.
CTIM is currently investigating at high priority an issue affecting National Pen, where the Comet connection to the manifest portal is failing due to an unspecified error. Next update in 30 minutes or less.