Cimpress Technology

Visualization

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  2. Artwork Technology
  3. Visualization
  4. Problem

Problem is affecting Holiday Cards where background colors are not being printed

Løst

Incident Resolved: CTIM-2024
Incident contained.
Please contact CTIM or see ticket for more details.

Undersøgelse

New Incident: CTIM-2024
Priority: High
Escalation sent to: Artwork Tech: Artwork Processing Support for review.
A printing issue had affected Holiday Cards, where background colors were not being printed. This caused blank cards when white text was used, as the text became invisible without the colored background. The team fixed the issue resolving the incident. Sending this escalation for creating status page.