AuthFront (Authentication)
Vista Create Sign up Callback failing with a 500 error.
Incident Resolved: CTIM-1994
Vista Create has reported they took action to resolve the issue for sign-ups. Incident Contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Based on current understanding and response this incident is being considered Low urgency. Next update within 24 hours and once Vista Create has responded.
UPDATE:
Access Domain has found no issues from their side and have found no issues with sign-ups aside from Vista Create. Team is awaiting feedback from Vista Create to further understand the issue they are seeing. Next update when Vista Create has responded.
New Incident: CTIM-1994
Priority: Critical
Escalation sent to: Access Domain for review.
Creating channel for investigation into Vista Create Sign-up Callbacks that are failing with 500 errors. Next update in max 30 minutes.