Template Management

Studio placeholders photos not dispalying

Resuelto

Incident Resolved: CTIM-1988
Customer confirmed that the issue is resolved. Incident is contained.
Please contact CTIM or see ticket for more details.

Investigando

New Incident: CTIM-1988
Priority: Low
Escalation sent to: Artwork Tech: Duck for review.
Low urgency request for feedback on the following issue in the next 24 hours: Studio has reported that customers using Generic Templates are experiencing placeholder images/text that is missing. This could result in placeholder items being printed or other confusion for customers. This is a Low urgency request to look into this at team’s convenience as it appears this is most likely related to an incident which was reported in August.