Europe

UPDATE:

While there have been no further updates from GLS yet, the plant is reporting that I-pack’s and PDA’s are working again as expected so we are considering this Resolved. No further updates.

UPDATE:

GLS has updated that they have ‘initiated a deployment of their “last known good” configuration’ and expect around 6:41pm UTC or 19:45 CET (local time) that there should be marked improvement. Next update when it’s shared by GLS or when Venlo recovers.

UPDATE:

There is currently a major shipping issue affecting the Venlo plant. Logistics teams determined this is related to the carrier GLS-NL. The carrier has responded this is related to a third-party outage of Microsoft Azure that is affecting the GLS services. They shared the next update will be in about 20 minutes. Their status page is: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

CTIM will also share updates as they come in, but there is no action here for any Cimpress Technology team to take.

UPDATE:

Issue has been found to be with GLS-NL Carrier. Logistics is reaching out to the carrier now. Next update in max 30 minutes.

UPDATE:

Logistics Support is online and actively investigating. Next update in max 30 minutes.