Artwork Generation
Customers see an error when attempting to change the Product Option to Folded in Studio
Incident Resolved: CTIM-1984
Folding Products issue has been confirmed to be Resolved. Incident Contained.
Please contact CTIM or see ticket for more details.
UPDATE:
Artwork Generation has deployed a fix for the folding issue affecting products in Studio. Next update in max 30 minutes.
New Incident: CTIM-1984
Priority: High
Escalation sent to: Artwork Tech: Artwork Generation for review.
Artwork Generation team is currently working on an issue affecting customers attempting to choose ‘folded’ option in Studio. Next update in max 30 minutes.