Europe

Australia Manifest Fail

Resolved

Incident Resolved: CTIM-1981
There’s been no feedback from the customer. Incident considered Contained.
Please contact CTIM or see ticket for more details.

Updated

UPDATE:

The support team has identified the faulty shipments and is currently working to remove them so that we can re-manifest. The next update will be provided in 30 minutes or less.

Updated

UPDATE:

The team is still investigating the incident affecting National Pen’s Australia Manifest at high priority. The next update will be provided in 30 minutes or less.

Updated

UPDATE:

The support team has joined the channel and is currently investigating the issue. The next update will be provided in 30 minutes or less.

Investigating

New Incident: CTIM-1981
Priority: Critical
Escalation sent to: Fulfillment: Logistics: Snorlax for review.
CTIM is currently investigating, at high priority, an incident affecting National Pen, where the Australia Manifest process has failed. The Logistics Snorlax team has been paged for assistance.