Supplier Integrations
Vinyl Banners Unavailable
Incident Resolved: CTIM-1975
CT and Vista teams confirm that the product config is now being returned from the API as expected. We will follow up with support teams for more info on the root cause. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
New Incident: CTIM-1975
Priority: Critical
Escalation sent to: PCD: Product Operations for review.
Vista reported that Vinyl Banners are unavailable as an option due to product constraints in RANCH API, preventing the release of a planned sale to Vista customers. This also produced an increase in errors with uploads on the related product page. Product Catalog teams are already online and investigating.