Account Hub (accounts, usage metering)
Accounts API Degradation
Incident Resolved: CTIM-1974
We’ve had no additional reported issues with the Accounts API. At this point, the incident is contained.
Please contact CTIM or see ticket for more details.
UPDATE:
No further reports of problems at this point. We’ll keep the incident open for an hour before containing.
New Incident: CTIM-1974
Priority: High
Escalation sent to: Access Domain for review.
Access domain teams have reported increased latency in the Accounts API due to unexpected high throughput. This produced an increased error rate that seems to have subsided at this point. We will monitor the situation and hold off on paging any support teams unless the problem reoccurs.