Australia COMET manifestation failure

Opgelost 21 Oct 2025 11:47 EDT

Incident Resolved: CTIM-1953
Support teams have resolved the issue and the manifest has been created successfully. Incident is contained.
Please contact CTIM or see ticket for more details.

Bijgewerkt 21 Oct 2025 10:52 EDT

UPDATE:

Team has identified the problematic shipments. Snorlax team is currently looking to remove it. Next update in max 30 minutes.

Bijgewerkt 21 Oct 2025 10:36 EDT

UPDATE:

Teams are still working on identifying the problematic shipment. Next update in max 30 minutes.

Bijgewerkt 21 Oct 2025 9:58 EDT

UPDATE:

Team has reached out to Spring Carrier who have yet to create a resolution for the repetitive issue. In the meantime, COMET dev’s are working to mitigate by finding the problematic shipment and voiding it. Next update in 45 minutes.

Bijgewerkt 21 Oct 2025 9:34 EDT

UPDATE:

Team is currently online and investigating, next update in 30 minutes.

Onderzoekende 21 Oct 2025 9:17 EDT

New Incident: CTIM-1953
Priority: Critical
Escalation sent to: Fulfillment: Logistics: Squirtle for review.
Requesting investigation into failed Australia COMET manifestation failure.