Vista

UPDATE:

All Viper functionality should now be restored. We will keep the incident open for another hour to ensure no additional problems are reported from production.

UPDATE:

Support teams are working to restore and verify functionality of all viper services. We will update again in 1 hour or sooner.

UPDATE:
Escalation sent to: Fulfillment: Infrastructure Systems Engineering

Engaging additional fulfillment teams for assistance.

UPDATE:

Teams in the plant are continuing to work on identifying the problem and restoring power to the datacenter. Next update in 1 hour or sooner.

UPDATE:

Support teams are still diagnosing the power fault affecting the data center. Next update in 1 hour or sooner.

UPDATE:

Technicians are headed to the plant to assist with the situation. We will monitor the progress and provide another update in 1 hour or sooner if the power is restored.

UPDATE:

On-site teams have determined there’s a power failure at the plant. Next update in 30 minutes.

UPDATE:

Networking is currently online and reviewing the issue. Next update in 30 minutes.